MICADO – Migrant Integration Cockpits and Dashboards

In the Horizon2020 innovation project MICADO, 15 multi-disciplinary partners from European universities, public administrations and companies are working on information and communication technology-based solutions (ICT) to improve the integration of migrants in urban areas.

These solutions are called “cockpits” and “dashboards”, which ultimately should improve information generation and decision-making on all sides. The innovative data services and new forms of interaction and communication of “MICADO – Migrant Integration Cockpits and Dashboards” aim at an eye-to-eye exchange between migrants, administrations of European cities and relevant initiatives, and non-governmental organizations (NGOs), thus improving the arrival and participation process of newcomers in urban communities.

The Digital City Science chair of HafenCity University Hamburg (HCU Hamburg) is the project coordinator of MICADO, which is part of the EU research program Horizon 2020 and will run for 3.5 years starting from January 2019. The consortium is made up of 15 partners from five EU countries, including research institutes, public bodies and companies involved in their work by a variety of other public authorities, public agencies, NGOs, volunteer initiatives, ICT and tech activists and migration researchers in the so-called Local Experts and Stakeholder Committees (LESC).

The user-oriented data services, which integrate both local and regional as well as national migration-related information, focus on four areas (work, education, housing and health) and three target groups: migrants, local governments and the respective local civil society. The targeted services will be developed and tested in co-creative processes with the target groups in order to design an EU-wide, innovative IT solution to support migrants’ integration efforts and to pilot them in the cities of Antwerp, Bologna, Hamburg and Madrid.

The aim is to develop user-friendly user interfaces for the three user groups (1) public administrations, (2) volunteers and (3) migrants, who are connected to data sources and services via various interfaces. In addition to offering more accurate information generation and service design, the ICT solutions developed in MICADO are intended to promote more efficient communication and coordination within and between user groups. Furthermore, as an overarching goal, MICADO strives to roll out its service on a modular basis in various EU cities and municipalities beyond the development period – for this purpose there will be a basic MICADO application that can be equipped with optional, partly open-for-further-development modules which can be adapted to the local contexts.

REM Consult was involved in the project development of MICADO, and is contracted since 2019 to support event and communication management and consultation of the project coordinators.